A special report by Quartz Insights

Learning from Crisis Mode

Implications for Better Strategy Implementation

Download the Full Report

This survey, conducted in August 2018, polled 1,258 global C-Suite and executive leaders who have experienced a crisis, many from companies with annual revenues of $1 billion or more (65%). Here’s how they responded:

Respondents largely view crisis as “inevitable”

...of these executives, a majority agree that their organizations went into Crisis Mode

What is Crisis Mode?

THE OPERATIONAL REALITIES OF AN ORGANIZATION IN CRISIS, INCLUDING SHIFTS IN WAYS OF WORKING AND EMPLOYEE RESPONSIBILITIES

Severity of the situation prompting Crisis Mode:

What matters most in crisis mode: people and process

agreed that the crisis the organization faced was a symptom of poor leadership

said that in crisis mode, the speed of execution of existing processes changed significantly

“IN A CRISIS, THERE NEEDS TO BE ACCELERATED DECISION-MAKING AND A TIGHTER GRIP ON DIRECTION FROM THE TOP EXECUTIVE LEADERSHIP.”

- Government Consultant

Organizations can leverage Crisis Mode to strengthen strategic implementation in the long term

of all respondents agree that their strategy implementation capabilities grew stronger as a result of the crisis

of all respondents significantly changed the empowerment of crisis management teams

of all respondents significantly changed prioritization of strategic initiatives

Learn more to see how you can improve your organization's strategy implementation capabilities

Quartz Insights is a unit obsessed with the topics that matter to people in business, dedicated to providing breakthrough insights, intelligence, and advantage to Quartz's business partners. Learn more here.