A special report by Quartz Insights
Learning from Crisis Mode
Implications for Better Strategy Implementation
This survey, conducted in August 2018, polled 1,258 global C-Suite and executive leaders who have experienced a crisis, many from companies with annual revenues of $1 billion or more (65%). Here’s how they responded:
Respondents largely view crisis as “inevitable”
...of these executives, a majority agree that their organizations went into Crisis Mode
What is Crisis Mode?
THE OPERATIONAL REALITIES OF AN ORGANIZATION IN CRISIS, INCLUDING SHIFTS IN WAYS OF WORKING AND EMPLOYEE RESPONSIBILITIES
Severity of the situation prompting Crisis Mode:
What matters most in crisis mode: people and process
agreed that the crisis the organization faced was a symptom of poor leadership
said that in crisis mode, the speed of execution of existing processes changed significantly
“IN A CRISIS, THERE NEEDS TO BE ACCELERATED DECISION-MAKING AND A TIGHTER GRIP ON DIRECTION FROM THE TOP EXECUTIVE LEADERSHIP.”
- Government Consultant
Organizations can leverage Crisis Mode to strengthen strategic implementation in the long term
of all respondents agree that their strategy implementation capabilities grew stronger as a result of the crisis
of all respondents significantly changed the empowerment of crisis management teams
of all respondents significantly changed prioritization of strategic initiatives
Learn more to see how you can improve your organization's strategy implementation capabilities
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